Evaluative Report

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This post, as my last one for INF206, is in two parts: Firstly I will provide an evaluative statement using three of my blog posts which will be followed by a reflective statement on my development as a social networker…

a) Evaluative Statement

  • My post on “Second Life” describes my experience in the virtual world that is Second Life! I posted that when I first entered Second Life, I was scared and not particularly positive about the ability of Second life to meet the needs of libraries. As stated in my post, experiencing Second Life as I did changed my perspective and I can see a lot of value for such a “tool” within libraries (or any realm providing information/learning experiences). This post shows how, through engagement with a technology, we can better evaluate its effectiveness to meet our objectives. This is particularly important as librarians in the web connected era in which we find ourselves.  Virtual Worlds can open the doors to the library as never before, but they can be filled with dangers that libraries need to try to mitigate. Part of the way libraries can do this is to ensure that the link to their ‘region’ is always up-to-date. This may not always be possible, but due to the size of virtual worlds it is important. Alternatively, the library could put themselves in a PG virtual world like jokaydiaGRID. As Kevin Kelly(2009) said: “We have to use things in order to find out about them … we actually have to engage with technology. The only way we can determine if something is good for us or bad for us is through use.”
  • The post about the Arizona State University Library YouTube Channel discusses how one library is interacting with Web 2.0. It also discusses this interaction with reference to the ‘4C’s’ of Social Media and shows how difficult it is to fully achieve all four ‘C’s’. The key here is the collaborative nature of social media. Not only is Web 2.0 about having a web presence, it’s about two-way communication and collaboration. This post confirms this: Arizona State University has a positive web presence, but does not fully utilise the possibilities of social media by enabling the co-creation of content. Here is the key for Librarian 2.0: Collaboration. With the introduction of Web 2.0, the one-way conversation was relegated to the background as irrelevant. It is not what users want. As I have said a number of times on this blog; we, as information professionals, need to be where our users are remembering what Wallace and Bathur noted: “[p]ublic libraries are no longer solely store houses of information. They play an important educational, cultural and social role within the community” (Wallace and Bathur, 2007, p.18-19). Finally, as Meredith Farkas (2007) said in Building Academic Library 2.0: we are part of an evolution, not a revolution! The Arizona State University Library has made a start and certainly provides an excellent example of how libraries can engage with the community using Web 2.0 tools.
  • The final post I will look at is the one titled 5 Social Media Policy Resources. I am a fan of policies because of the direction they can offer and this post provides a number of useful resources for writing social media policy. As I do not yet work in a library, or the information profession, I found this blog task somewhat difficult, but certainly very useful and as the task asked for only five resources, it made me really consider the usefulness of the resources selected. The ones that I have found and posted reflect my current situation – someone who is looking to work in libraries and appreciates the value of social media, but who also understands the negative potential of using the technologies. Focusing on policy assists in minimising some of those concerns whilst encouraging the use of them. All of the resources I have selected have something different to offer a policy writer in regards to content, intent and legal requirements of a social media policy. The world of Web 2.0 blurs the barriers between professional and personal: for example, before social media, people would have conversations that were limited in their reach so if someone wanted to complain about their boss or their customers they could do so in relative safety but in the world of social media, that apparently ‘private’ conversation just became global – even if we think that we have only communicated with ‘friends’. Written social media policies assist employees and library users to navigate the murkiness of social media to minimise the potential negatives and maximise the absolute positives.

b) Reflective Statement

This subject has been one of the more enlightening subjects thus far in my journey with CSU. I have been a little slow adopting some social networking technologies and a poor user of other social networking technologies. I have been a member of LinkedIn for 2.5 years and have never really connected with it. I was on Facebook for 3 years before I really started using it for connecting with people and I joined Twitter in 2011 and only really began using it during this subject! I now have a HootSuite account to manage my Twitter and Facebook interactions (and monitor my blog and LinkedIn account) and I have a Feedly account to aggregate my RSS feeds (I did investigate Flipbook but I found it a little difficult to use).

RSS has been a major eye opener for me in this subject. As I noted in my two-part RSS post (Part 1, Part 2) I didn’t see what the difference was between Twitter and RSS. Now I know, there is no going back! I am slowly building my RSS ‘library’ of feeds related to libraries, archives, politics and other ‘fun’ stuff! I now don’t like it if I can’t subscribe to an RSS feed!

I stated above that I currently use both HootSuite and Feedly. I know that HootSuite can manage RSS feeds, but there are two reasons I have chosen a separate RSS reader:

  1. Feedly can be downloaded to my iPad and mobile phone as an app making access easier and
  2. The Feedly interface is quite nice and makes reading the feeds much more comfortable.

I also really enjoy using Twitter and now I understand the #hashtag concept I can search for topics that interest me and, as a result, publish more meaningful tweets. I also now understand that I don’t have to follow someone to reply to a tweet, or to send them a tweet so I can get involved in a conversation but not necessarily with the ‘person’.

I have also experienced the value of virtual worlds through the visits to Second Life. Again, I was very wary and quite sceptical of the value of virtual worlds to libraries and now I have told the story of my experiences to some educators I know who are now looking at how they can incorporate the use of virtual worlds in their work. I have learnt a lot through the Second Life visits and I keep thinking about how it can be used and look forward to being able to more fully explore this aspect of Web 2.0 when I have completed my degree and begin working in the library profession. I would like to say again, as I did in my post about Second Life, that without good direction, Second Life is a very scary place and one thing I have learnt is the value of Second Life tours, hand holding during the learning phase and ensuring that people have a ‘safe’ place to go to when on Second Life.

The work we did on policy was really good – as I stated in my posts, I am currently employed outside of the information profession and while some of the tasks were a little difficult to fully grasp, the ones around policy are really pertinent. I now feel comfortable looking at social media policies and considering which parts could possibly fit with a future employer. I would also be comfortable engaging in a discussion about the value of a given policy.

Utecht (2008) discussed immersion, evaluation, know it all, perspective and balance in regards to developing a Personal Learning Network and I am currently between immersion and evaluation. I struggle with the idea of balance at the moment as I have other responsibilities on top of my study, but I have printed out Nielsen’s (2008) five ways to build your PLN. I intend to keep this with me as I further engage with social networking technologies.

I now see myself, not as someone who is necessarily competent with social networking technologies, but certainly as someone who is more willing to investigate them and evaluate their value for me personally and professionally. I have gained a lot of confidence in my ability to explore and use new technologies and my scepticism of these technologies is diminished. Certainly, as a result of my study in this subject, I feel I am well placed to help novice social media users explore their world using these technologies and am willing to infect them with my enthusiasm for social media, that I caught from INF206!


Kelly, K. (2009, December 1). Penny Thoughts on the Technium. [Video file]. Retrieved from http://www.youtube.com/watch?v=eeTEcwmfuu4

Librarians Association of the University of California, Berkeley Division (Producer). (2007, November 19). Building academic library 2.0 [Video]. Retrieved from       http://www.youtube.com/watch?=q_uOKFhoznI

Nielsen, L. (2008, October 12). 5 Things You Can Do to Begin Developing Your Personal Learning Network [Web log post]. Retrieved January 31, from http://theinnovativeeducator.blogspot.com.au/2008/04/5-things-you-can-do-to-begin-developing.html

Utecht, J. (2008, April 3). Stages of PLN adoption [Web log post]. Retrieved January 27, from http://www.thethinkingstick.com/stages-of-pln-adoption

Wallace, M., and Bathur, L., (2007). Report to Finance, Ethics & Strategic Planning Committee. Retrieved from http://www1.waverley.nsw.gov.au/council/meetings/2007Minutes/0709/documents/LibraryFunding.pdf).


Second Life

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I have been very successful in my avoidance of virtual worlds, and when I first entered the world of Second Life (SL), I was really overwhelmed. The initial link we were given for the CSU-SIS Learning Centre did not work, so I spent a lot of time trying to find where I was supposed to go. During this time, I was physically scared (sounds silly – having a real world reaction to a virtual world situation!) and as I wandered around looking for where I should be, people kept appearing in front of me and trying to talk to me. Being very shy I ‘freaked out’ and found a place where I could hide so I could gather my thoughts. I laugh about this now, but I really was scared!

In this partial view of the Second Life World Map, Each 'dot' is a different region.

In this partial view of the Second Life World Map, each ‘dot’ is a different region.

When I eventually found the CSU-SIS Learning Centre and we all gathered for the walk-through I was again nervous and a bit the nay-sayer: How could this possibly be useful for teaching/learning or libraries? However, as the walk-through went on, I began to see that this concept may just have some merits…

In evaluating SL, I would start with its size. According to Floyd and Frank (2012), educational institutions account for 5% of all regions in Second Life. Using their figure of 800+ educational institutions maintaining full regions on Second Life, there are at least 16,000 regions in SL. However, I could certainly not find the educational ones with any ease. Even using specific co-ordinates a region is not easy to find (although those can be incorrect: Initially the module notes gave 210.200.21 for the CSU-SIS Learning Centre, then that changed to 56.51.23, then to 59.56.23 and when I log on now, I cannot locate the Learning Centre). I find this to be the biggest negative. However, I did find that moving the avatar was relatively easy and the ability to use voice is excellent as people who cannot read or type very well can still be included in SL activities.

Teachthought (2012) lists 20 possible uses for virtual worlds in education and libraries can utilise some of these, such as virtual exhibitions. Libraries can also use SL to provide services across libraries (such as collaborative learning spaces and language classes) so that the best qualified person can assist others. For example, with language classes: currently where I live, there are a number of refugees. Not all of these residents live close to the main library, so using SL to provide English language classes means that only one staff member is required to conduct classes at multiple locations.

SL could be a great way of the library becoming part of the village green (Williamson, 2009).


Floyd, J. and Frank, I., (2012). New immersive worlds for educators and librarians: beyond Second Life, Library Hi Tech News, Vol. 29(6), pp.11 – 15

Teachthought., (2012, 14 December). 20 Uses For Virtual Worlds In The Classroom. Retrieved from http://www.teachthought.com/technology/20-uses-for-virtual-worlds-in-the-classroom/

Williamson, K. (2009). Creating the new village green: The impact of the retirement of the baby boomers on the public library. APLIS, 22(2), 83-88

Some more photos of my Second Life journey …

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