Not working in a library (nor the information profession) at present, I wasn’t sure how to go about this task as it requested we consider resources relevant to our workplace. My workplace policy on social media is that we do not have company approved access to social media! However, I still thought it was a valuable exercise, so below are my five resources for Social Media Policy.

1. State Library of New South Wales. (2012). Social Media Policy.retrieved from http://www.sl.nsw.gov.au/about/policies/docs/social_media_policy_v1.0_2012-10-24.pdf

  • This policy states that social media is about conversations and contains clear guidelines as to who the policy relates to and how it relates to them. It is quite an in-depth policy and not only details the responsibilities of different organisational roles within the library context, it also references applicable legislative and policy frameworks such as Federal and State laws.

2. Jones, J. A. (2012, February 9). 10 Tips for Creating a Social Media Policy for your Business. [Blog post]. Retrieved from http://www.socialmediaexaminer.com/10-tips-for-creating-a-social-media-policy-for-your-business/

  • Whilst this piece was not written specifically for libraries, it does give some good advice. Interestingly Jones refers to each tip as a strategy and I think this helps to remind us that the use of Social Media in business is a strategic decision and should be approached as such.

3. The University of Newcastle Australia. (2011). Social Media Communication Policy. Retrieved from http://www.newcastle.edu.au/policy/000953.html

  • This policy document provides clear statements about expected behaviour from both university staff and students. It also clearly references other applicable university policy documents. Finally, there is a very clear statement about the consequences of breaching the policy such as disciplinary action within the university or referral to a statutory authority.

4. State Records Authority New South Wales. (2010). Social Media Engagement Policy. Retrieved from http://www.records.nsw.gov.au/about-us/accessing-state-records-information/state-records-policy-documents-and-tabled-documents-1/social-media-engagement-policy

  • This policy provides staff with five key principles to follow when interacting on social media: Do not mix the professional and the personal in ways that might bring State Records into disrepute; Do not undermine your effectiveness at work; Do not imply State Records endorsement of your personal views; Do not disclose confidential information obtained at work; Be a Public Servant. It also references other applicable organisation policies. Whilst very succinct, it is still clear.

5. National Archives of Australia. (2013). Your social media policy – what about records? Retrieved from http://naa.gov.au/records-management/agency/digital/socialmedia/social-media-policy.aspx

  • This document provides Commonwealth agencies with advice on constructing a social media policy. There is a sample policy given and there is also a list of policy aspects that the Archives recommends in an ideal policy. It also clearly shows which other policies/protocols should be considered/referenced in a social media policy.
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